EXCELSIOR FAQ
The EXCELSIOR Subjects page can be utilized to review series status, as well as initiate image upload and query responses. Improved functionality on the Sub...
Thu, 9 Jul, 2020 at 9:20 PM
To view the current workflow status of a particular series (subject-time point-procedure), locate it in the Subjects page for your study and site. Acces...
Thu, 9 Jan, 2020 at 9:18 AM
To view an eligibility report for the screening time point of a particular series (subject-time point-procedure), access the Completed step. *PLEASE NO...
Tue, 1 Sep, 2020 at 9:54 AM
Issue: You receive the error “File Type Not Supported” when attempting to upload files. This indicates that a file that was not zipped when it was dra...
Mon, 26 Sep, 2022 at 9:53 AM
Issue: You receive the “Uploading Failed” error when added files are uploading Possible Issue: There is a weak, busy, or intermittent internet connect...
Mon, 26 Sep, 2022 at 9:56 AM
If you do not see all left side tabs displayed, but only a few such as this: To fix, try these steps before reaching out to MERIT: If multiple EXCELS...
Mon, 1 May, 2023 at 12:02 PM