Account Maintenance & Login FAQ
FAQ's related to user accounts
EXCELSIOR User Registration Each user must register their account before they can log in to EXCELSIOR. If you have participated in other clinical trials u...
Thu, 10 Nov, 2022 at 4:38 PM
When creating or resetting a login password, make sure it adheres to the following parameters: At least 8 characters long, but no more than 50. Conta...
Thu, 10 Nov, 2022 at 4:39 PM
If nothing happens when you click Save please check that your password follows the requirements: - at least 8 characters long, but no longer than 50 char...
Wed, 9 Nov, 2022 at 4:49 PM
· Navigate to EXCELSIOR by typing https://excelsior.meritcro.com into your web browser · Select “Forgot Password?” · Select type of reset: Reset with ...
Thu, 18 Jul, 2024 at 5:06 PM
Forgotten User Name · Navigate to EXCELSIOR by typing https://excelsior.meritcro.com into your web browser · Select “Forgot User Name?” ...
Fri, 9 Sep, 2022 at 8:13 AM
To re-set your password while logged in to EXCELSIOR, please take the following steps: 1. In the upper right hand corner click on the Menu and select th...
Wed, 7 Sep, 2022 at 10:02 AM