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Forgotten Username Print

Modified on: Wed, 6 May, 2026 at 1:19 PM

· Navigate to EXCELSIOR by typing https://excelsior.meritcro.com into your web browser

· Select “Forgot Username?”

· Enter your e-mail address that was used for EXCELSIOR registration and select “Done”.

· Select “OK” when the email notification confirmation appears

· A notification from noreply@meritcro.com will be sent to you containing your User Name and a link to the EXCELSIOR login page

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