https://meritcro.freshdesk.com/support/home 2026-09-20T08:00:42+00:00 always 1.0 https://meritcro.freshdesk.com/support/solutions 2026-09-20T08:00:42+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/5000042938 2026-09-20T08:00:42+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/13000000307 2026-09-20T08:00:42+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/13000005494 2026-09-20T08:00:42+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/13000005499 2026-09-20T08:00:42+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/folders/5000067070 2026-09-20T08:00:42+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/5000262679 2026-09-20T08:00:42+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000011490 2026-09-20T08:00:42+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000012174 2026-09-20T08:00:42+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000012353 2026-09-20T08:00:42+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000012547 2026-09-20T08:00:42+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000016521 2026-09-20T08:00:42+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000019451 2026-09-20T08:00:42+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000019943 2026-09-20T08:00:42+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000020059 2026-09-20T08:00:42+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000021381 2026-09-20T08:00:42+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/articles/5000527006-how-do-i-view-and-print-certificates- 2023-07-14T23:06:40+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/5000622691-locked-account-or-forgotten-password 2024-07-19T07:06:06+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/5000622699-forgotten-username 2026-05-07T03:19:26+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/5000641516-re-set-password-after-successful-log-in 2022-09-08T00:02:14+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000000283-where-can-i-view-the-certification-status- 2021-10-23T04:41:48+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000000284-i-have-registered-in-excelsior-but-have-not-received-a-certification-query-when-can-i-submit-certif 2026-01-09T00:18:16+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000000287-how-do-i-request-express-certification- 2021-10-23T04:43:25+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000000288-how-should-certification-images-be-labeled- 2024-01-25T06:38:29+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000013789-what-are-statuses-workflow-steps-in-excelsior- 2022-06-03T11:42:10+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000014899-heidelberg-spectralis-serial-number-location 2025-08-29T04:10:35+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000033949-recommended-internet-browsers-for-excelsior 2026-08-03T09:09:36+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000033951-where-do-i-find-imaging-procedures-user-manuals-and-other-study-documents-in-excelsior- 2025-02-18T03:12:03+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000034372-excelsior-user-registration-instructions 2022-11-11T07:38:59+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000039975-how-do-i-view-the-status-of-visit-submissions-series-in-excelsior- 2020-01-10T00:18:49+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000051448-how-do-i-view-an-eligibility-report-in-excelsior- 2020-09-01T23:54:45+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000055856-excelsior-v3-5-3 2018-10-03T04:34:37+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000055861-excelsior-v3-5-2 2018-10-03T04:51:25+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000055870-excelsior-v3-5-4 2019-10-08T21:42:33+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000059871-excelsior-v3-6-0 2019-01-24T07:24:04+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000059901-certification-manual- 2024-06-15T01:16:01+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000059902-upload-manual 2024-06-15T01:54:02+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000059903-query-manual- 2021-09-13T02:00:54+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000060759-firewall-exceptions-for-excelsior 2026-08-27T03:27:00+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000062277-imagenet-6-exporting-fa-with-timing 2019-06-19T22:19:09+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000062307-how-do-i-zip-files-for-upload- 2025-12-09T07:36:25+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000065473-excelsior-v3-7-0 2019-06-20T22:45:24+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000068788-excelsior-v3-7-2 2019-10-11T03:35:52+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000070742-password-requirements 2022-11-11T07:39:38+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000070951-excelsior-v3-8-0-general-release-notes 2019-12-27T09:03:40+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000070952-excelsior-subject-management-manual 2021-09-13T02:01:15+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000071203-overview-of-subjects-page 2020-07-10T11:20:04+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000072327-excelsior-v3-8-1 2020-02-10T04:18:26+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000073053-new-equipment-certification-request 2022-09-19T22:52:02+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000073973-excelsior-v3-8-2 2020-03-25T04:41:09+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000074720-when-i-try-to-save-my-registration-nothing-happens-and-it-does-not-save- 2022-11-10T07:49:42+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000077449-excelsior-v3-9-0 2020-07-10T11:02:06+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000077984-excelsior-v3-9-1 2020-08-11T07:12:56+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000079049-excelsior-v3-9-2 2020-08-31T22:46:09+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000080383-excelsior-3-9-2-patch 2020-09-26T06:17:51+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000083790-excelsior-v3-10-0 2021-01-08T07:34:32+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000084415-excelsior-v3-10-1 2021-06-04T02:12:58+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000084743-preclinical-v3-10-1-release-notes 2021-02-13T10:40:57+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000086501-excelsior-3-10-2 2021-04-26T07:30:41+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000087776-excelsior-v3-10-3 2021-06-16T04:48:02+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000089990-excelsior-v4-0-0-release-notes 2021-09-12T21:49:37+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000090300-excelsior-v4-0-1-release-notes 2021-09-27T04:55:11+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000090301-excelsior-v4-1-0-release-notes 2021-09-27T05:15:21+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000091193-excelsior-v4-2-0-release-notes 2021-11-01T00:29:29+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000096253-excelsior-v4-3-0-release-notes 2022-09-29T22:02:42+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000096803-excelsior-v4-4-0-release-notes 2022-09-29T22:04:26+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000096915-excelsior-v4-4-1-release-notes 2022-09-29T22:05:01+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000097202-excelsior-v4-4-2-release-notes 2022-11-08T23:01:37+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000097228-upload-error-file-type-not-supported 2022-09-26T23:53:36+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000097229-upload-error-uploading-failed 2026-05-15T00:17:43+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000098111-excelsior-v4-5-0-release-notes 2022-11-05T05:00:09+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100403-excelsior-v5-1-0-release-notes 2023-03-20T22:50:17+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100730-excelsior-v5-1-1-release-notes 2023-04-12T22:32:23+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100771-excelsior-v5-1-2-release-notes 2023-04-12T22:32:09+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100986-preclinical-v5-1-2-release-notes 2023-05-02T00:47:48+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100987-excelsior-troubleshooting-all-tabs-not-displayed 2023-05-02T02:02:33+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000101446-excelsior-certification-overview 2023-05-31T00:58:51+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000101893-excelsior-v5-2-0-release-notes 2023-06-30T03:14:49+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000102081-excelsior-v5-3-0-release-notes 2023-07-15T01:31:13+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000102581-excelsior-v5-4-0-release-notes 2023-08-18T07:37:32+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000102699-excelsior-v5-4-1-release-notes 2023-08-26T06:27:01+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000102841-preclinical-v5-4-0-release-notes 2023-09-08T04:42:57+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000104561-mobile-app-user-manual 2024-02-03T06:16:57+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000104890-excelsior-v5-5-0-release-notes 2024-03-01T00:02:19+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105205-excelsior-v5-5-1-release-notes 2024-03-23T02:26:53+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105313-how-to-respond-to-queries 2024-04-06T03:34:01+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105316-how-to-upload-exams-to-a-timepoint 2024-04-06T04:41:33+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105317-how-to-remove-incorrect-images 2024-04-06T04:49:49+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105318-how-to-mark-a-timepoint-as-not-done- 2024-04-06T05:05:37+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105319-how-to-create-subjects-and-timepoints 2024-04-06T05:11:59+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105346-how-do-i-receive-notifications-from-excelsior- 2024-05-17T01:43:25+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105529-excelsior-v5-6-0-release-notes 2024-05-02T04:06:28+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105565-upload-step-adding-image-information-series-details- 2024-05-10T23:48:09+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105722-preclinical-v5-6-0-release-notes 2024-05-23T22:34:16+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000106115-excelsior-v5-7-0-release-notes 2024-06-21T02:38:17+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000106527-excelsior-v5-7-1-release-notes 2024-07-20T04:36:56+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000106794-preclinical-v5-7-1-release-notes 2024-08-06T03:53:17+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000107788-excelsior-v5-8-0-release-notes 2024-09-17T22:21:46+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000107897-excelsior-upload-process-overview 2024-09-28T03:32:38+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000109077-excelsior-v5-9-0-release-notes 2025-01-04T01:59:15+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000109526-optosadvance-deidentification-export 2026-05-11T23:30:09+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000109549-excelsior-v5-9-1-release-notes 2025-02-10T01:31:35+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000110084-excelsior-v5-9-2-release-notes 2025-03-21T08:12:42+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000111535-excelsior-v5-10-0-release-notes 2025-06-04T01:33:01+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000111635-surgical-videos-upload-guidance 2025-09-23T23:46:50+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112776-excelsior-preclinical-sponsor-new-user-reference 2025-08-15T00:20:15+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112797-preclinical-v5-11-0-release-notes 2025-08-16T07:28:54+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112828-excelsior-v5-11-0-release-notes 2025-08-20T06:23:25+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112917-excelsior-5-11-0-hotfix-release-notes 2025-08-27T06:02:15+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112958-optos-serial-number-location 2025-08-29T04:34:37+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112959-icare-maia-serial-number-location 2025-08-29T04:34:30+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112960-haag-streit-octopus-900-serial-number-location 2025-08-29T04:34:13+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112961-haag-streit-slit-lamp-serial-number-location 2025-08-29T04:34:20+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112962-canon-serial-number-location 2025-08-29T04:33:41+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112963-zeiss-cirrus-serial-number-location 2025-08-29T04:35:18+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112964-zeiss-ff450-serial-number-location 2025-08-29T04:35:25+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112965-topcon-fundus-camera-serial-number-location 2025-08-29T04:35:01+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112966-topcon-oct-serial-number-location 2025-08-29T04:35:07+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112967-topcon-slit-lamp-serial-number-location 2025-08-29T04:35:12+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112984-excelsior-5-11-1-general-release-notes 2025-08-31T05:04:41+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000113080-excelsior-5-11-1-hotfix-general-release-notes 2025-09-06T06:25:35+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000114195-excelsior-5-12-0-general-release-notes 2025-10-09T05:39:01+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000114435-preclinical-v5-12-0-release-notes 2025-10-15T01:55:13+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000114447-excelsior-5-12-0-general-release-notes-version-1-1 2025-10-15T02:56:15+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000115011-excelsior-5-12-1-general-release-notes 2025-10-31T04:25:37+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000116159-excelsior-5-13-0-general-release-notes 2025-12-09T00:14:08+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000116247-excelsior-5-13-0-general-release-notes-v1-1 2025-12-11T23:57:49+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000116428-excelsior-5-13-0-hotfix-general-release-notes 2025-12-18T11:19:37+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000116574-preclinical-v5-13-0-release-notes 2026-01-09T07:55:15+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000117129-excelsior-5-14-0-0-general-release-notes 2026-03-13T09:58:35+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000117516-excelsior-5-14-1-0-general-release-notes 2026-04-03T06:06:23+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000118518-excelsior-5-14-2-0-general-release-notes 2026-06-11T04:34:45+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000119122-excelsior-5-14-3-0-general-release-notes 2026-07-03T02:24:18+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000119231-excelsior-5-14-3-1-general-release-notes 2026-07-14T10:56:20+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000119627-excelsior-5-15-0-0-general-release-notes 2026-08-15T05:54:00+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000119827-excelsior-5-15-0-1 2026-08-29T01:15:29+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000119866-excelsior-5-15-1-0-general-release-notes 2026-09-03T06:21:22+09:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000119884-excelsior-5-15-1-0-release-notes 2026-09-05T06:38:49+09:00 always 0.512