https://meritcro.freshdesk.com/support/home 2026-04-05T08:00:43+00:00 always 1.0 https://meritcro.freshdesk.com/support/solutions 2026-04-05T08:00:43+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/5000042938 2026-04-05T08:00:43+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/13000000307 2026-04-05T08:00:43+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/13000005494 2026-04-05T08:00:43+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/13000005499 2026-04-05T08:00:43+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/folders/5000067070 2026-04-05T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/5000262679 2026-04-05T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000011490 2026-04-05T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000012174 2026-04-05T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000012353 2026-04-05T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000012547 2026-04-05T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000016521 2026-04-05T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000019451 2026-04-05T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000019943 2026-04-05T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000020059 2026-04-05T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000021381 2026-04-05T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/articles/5000527006-how-do-i-view-and-print-certificates- 2023-07-14T19:36:40+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/5000622691-locked-account-or-forgotten-password 2024-07-19T03:36:06+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/5000622699-forgotten-user-name 2022-09-09T18:43:24+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/5000641516-re-set-password-after-successful-log-in 2022-09-07T20:32:14+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000000283-where-can-i-view-the-certification-status- 2021-10-23T01:11:48+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000000284-i-have-registered-in-excelsior-but-have-not-received-a-certification-query-when-can-i-submit-certif 2026-01-08T20:48:16+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000000287-how-do-i-request-express-certification- 2021-10-23T01:13:25+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000000288-how-should-certification-images-be-labeled- 2024-01-25T03:08:29+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000013789-what-are-statuses-workflow-steps-in-excelsior- 2022-06-03T08:12:10+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000014899-heidelberg-spectralis-serial-number-location 2025-08-29T00:40:35+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000033949-recommended-internet-browsers-for-excelsior 2022-07-27T19:04:33+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000033951-where-do-i-find-imaging-procedures-user-manuals-and-other-study-documents-in-excelsior- 2025-02-17T23:42:03+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000034372-excelsior-user-registration-instructions 2022-11-11T04:08:59+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000039975-how-do-i-view-the-status-of-visit-submissions-series-in-excelsior- 2020-01-09T20:48:49+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000051448-how-do-i-view-an-eligibility-report-in-excelsior- 2020-09-01T20:24:45+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000055856-excelsior-v3-5-3 2018-10-03T01:04:37+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000055861-excelsior-v3-5-2 2018-10-03T01:21:25+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000055870-excelsior-v3-5-4 2019-10-08T18:12:33+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000059871-excelsior-v3-6-0 2019-01-24T03:54:04+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000059901-certification-manual- 2024-06-14T21:46:01+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000059902-upload-manual 2024-06-14T22:24:02+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000059903-query-manual- 2021-09-12T22:30:54+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000060759-firewall-exceptions-for-excelsior 2025-02-26T19:59:00+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000062277-imagenet-6-exporting-fa-with-timing 2019-06-19T18:49:09+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000062307-how-do-i-zip-files-for-upload- 2025-12-09T04:06:25+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000065473-excelsior-v3-7-0 2019-06-20T19:15:24+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000068788-excelsior-v3-7-2 2019-10-11T00:05:52+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000070742-password-requirements 2022-11-11T04:09:38+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000070951-excelsior-v3-8-0-general-release-notes 2019-12-27T05:33:40+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000070952-excelsior-subject-management-manual 2021-09-12T22:31:15+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000071203-overview-of-subjects-page 2020-07-10T07:50:04+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000072327-excelsior-v3-8-1 2020-02-10T00:48:26+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000073053-new-equipment-certification-request 2022-09-19T19:22:02+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000073973-excelsior-v3-8-2 2020-03-25T01:11:09+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000074720-when-i-try-to-save-my-registration-nothing-happens-and-it-does-not-save- 2022-11-10T04:19:42+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000077449-excelsior-v3-9-0 2020-07-10T07:32:06+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000077984-excelsior-v3-9-1 2020-08-11T03:42:56+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000079049-excelsior-v3-9-2 2020-08-31T19:16:09+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000080383-excelsior-3-9-2-patch 2020-09-26T02:47:51+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000083790-excelsior-v3-10-0 2021-01-08T04:04:32+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000084415-excelsior-v3-10-1 2021-06-03T22:42:58+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000084743-preclinical-v3-10-1-release-notes 2021-02-13T07:10:57+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000086501-excelsior-3-10-2 2021-04-26T04:00:41+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000087776-excelsior-v3-10-3 2021-06-16T01:18:02+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000089990-excelsior-v4-0-0-release-notes 2021-09-12T18:19:37+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000090300-excelsior-v4-0-1-release-notes 2021-09-27T01:25:11+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000090301-excelsior-v4-1-0-release-notes 2021-09-27T01:45:21+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000091193-excelsior-v4-2-0-release-notes 2021-10-31T20:59:29+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000096253-excelsior-v4-3-0-release-notes 2022-09-29T18:32:42+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000096803-excelsior-v4-4-0-release-notes 2022-09-29T18:34:26+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000096915-excelsior-v4-4-1-release-notes 2022-09-29T18:35:01+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000097202-excelsior-v4-4-2-release-notes 2022-11-08T19:31:37+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000097228-upload-error-file-type-not-supported 2022-09-26T20:23:36+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000097229-upload-error-uploading-failed 2022-09-26T20:26:01+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000098111-excelsior-v4-5-0-release-notes 2022-11-05T01:30:09+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100403-excelsior-v5-1-0-release-notes 2023-03-20T19:20:17+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100730-excelsior-v5-1-1-release-notes 2023-04-12T19:02:23+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100771-excelsior-v5-1-2-release-notes 2023-04-12T19:02:09+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100986-preclinical-v5-1-2-release-notes 2023-05-01T21:17:48+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100987-excelsior-troubleshooting-all-tabs-not-displayed 2023-05-01T22:32:33+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000101446-excelsior-certification-overview 2023-05-30T21:28:51+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000101893-excelsior-v5-2-0-release-notes 2023-06-29T23:44:49+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000102081-excelsior-v5-3-0-release-notes 2023-07-14T22:01:13+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000102581-excelsior-v5-4-0-release-notes 2023-08-18T04:07:32+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000102699-excelsior-v5-4-1-release-notes 2023-08-26T02:57:01+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000102841-preclinical-v5-4-0-release-notes 2023-09-08T01:12:57+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000104561-mobile-app-user-manual 2024-02-03T02:46:57+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000104890-excelsior-v5-5-0-release-notes 2024-02-29T20:32:19+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105205-excelsior-v5-5-1-release-notes 2024-03-22T22:56:53+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105313-how-to-respond-to-queries 2024-04-06T00:04:01+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105316-how-to-upload-exams-to-a-timepoint 2024-04-06T01:11:33+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105317-how-to-remove-incorrect-images 2024-04-06T01:19:49+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105318-how-to-mark-a-timepoint-as-not-done- 2024-04-06T01:35:37+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105319-how-to-create-subjects-and-timepoints 2024-04-06T01:41:59+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105346-how-do-i-receive-notifications-from-excelsior- 2024-05-16T22:13:25+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105529-excelsior-v5-6-0-release-notes 2024-05-02T00:36:28+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105565-upload-step-adding-image-information-series-details- 2024-05-10T20:18:09+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105722-preclinical-v5-6-0-release-notes 2024-05-23T19:04:16+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000106115-excelsior-v5-7-0-release-notes 2024-06-20T23:08:17+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000106527-excelsior-v5-7-1-release-notes 2024-07-20T01:06:56+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000106794-preclinical-v5-7-1-release-notes 2024-08-06T00:23:17+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000107788-excelsior-v5-8-0-release-notes 2024-09-17T18:51:46+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000107897-excelsior-upload-process-overview 2024-09-28T00:02:38+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000109077-excelsior-v5-9-0-release-notes 2025-01-03T22:29:15+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000109526-optosadvance-deidentification-export 2026-04-02T18:20:05+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000109549-excelsior-v5-9-1-release-notes 2025-02-09T22:01:35+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000110084-excelsior-v5-9-2-release-notes 2025-03-21T04:42:42+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000111535-excelsior-v5-10-0-release-notes 2025-06-03T22:03:01+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000111635-surgical-videos-upload-guidance 2025-09-23T20:16:50+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112776-excelsior-preclinical-sponsor-new-user-reference 2025-08-14T20:50:15+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112797-preclinical-v5-11-0-release-notes 2025-08-16T03:58:54+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112828-excelsior-v5-11-0-release-notes 2025-08-20T02:53:25+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112917-excelsior-5-11-0-hotfix-release-notes 2025-08-27T02:32:15+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112958-optos-serial-number-location 2025-08-29T01:04:37+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112959-icare-maia-serial-number-location 2025-08-29T01:04:30+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112960-haag-streit-octopus-900-serial-number-location 2025-08-29T01:04:13+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112961-haag-streit-slit-lamp-serial-number-location 2025-08-29T01:04:20+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112962-canon-serial-number-location 2025-08-29T01:03:41+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112963-zeiss-cirrus-serial-number-location 2025-08-29T01:05:18+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112964-zeiss-ff450-serial-number-location 2025-08-29T01:05:25+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112965-topcon-fundus-camera-serial-number-location 2025-08-29T01:05:01+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112966-topcon-oct-serial-number-location 2025-08-29T01:05:07+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112967-topcon-slit-lamp-serial-number-location 2025-08-29T01:05:12+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112984-excelsior-5-11-1-general-release-notes 2025-08-31T01:34:41+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000113080-excelsior-5-11-1-hotfix-general-release-notes 2025-09-06T02:55:35+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000114195-excelsior-5-12-0-general-release-notes 2025-10-09T02:09:01+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000114435-preclinical-v5-12-0-release-notes 2025-10-14T22:25:13+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000114447-excelsior-5-12-0-general-release-notes-version-1-1 2025-10-14T23:26:15+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000115011-excelsior-5-12-1-general-release-notes 2025-10-31T00:55:37+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000116159-excelsior-5-13-0-general-release-notes 2025-12-08T20:44:08+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000116247-excelsior-5-13-0-general-release-notes-v1-1 2025-12-11T20:27:49+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000116428-excelsior-5-13-0-hotfix-general-release-notes 2025-12-18T07:49:37+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000116574-preclinical-v5-13-0-release-notes 2026-01-09T04:25:15+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000117129-excelsior-5-14-0-0-general-release-notes 2026-03-13T06:28:35+05:30 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000117516-excelsior-5-14-1-0-general-release-notes 2026-04-03T02:36:23+05:30 always 0.512