https://meritcro.freshdesk.com/support/home 2026-11-15T08:00:43+00:00 always 1.0 https://meritcro.freshdesk.com/support/solutions 2026-11-15T08:00:43+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/5000042938 2026-11-15T08:00:43+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/13000000307 2026-11-15T08:00:43+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/13000005494 2026-11-15T08:00:43+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/13000005499 2026-11-15T08:00:43+00:00 always 0.8 https://meritcro.freshdesk.com/support/solutions/folders/5000067070 2026-11-15T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/5000262679 2026-11-15T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000011490 2026-11-15T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000012174 2026-11-15T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000012353 2026-11-15T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000012547 2026-11-15T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000016521 2026-11-15T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000019451 2026-11-15T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000019943 2026-11-15T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000020059 2026-11-15T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/folders/13000021381 2026-11-15T08:00:43+00:00 always 0.64 https://meritcro.freshdesk.com/support/solutions/articles/5000527006-viewing-and-printing-certificates 2026-11-08T11:29:54-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/5000622691-locked-account-or-forgotten-password 2026-10-23T16:19:47-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/5000622699-forgotten-username 2026-10-30T17:33:46-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/5000641516-re-set-password-after-successful-log-in 2026-10-23T16:26:03-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000000283-viewing-certification-status 2026-11-08T11:29:05-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000000284-submitting-certification-images 2026-11-08T11:53:42-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000000287-requesting-express-certification 2026-11-08T12:03:32-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000000288-labeling-certification-images 2026-11-08T11:29:24-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000013789-excelsior-workflow-steps-series-status- 2026-11-08T11:32:37-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000014899-heidelberg-spectralis-serial-number-location 2025-08-28T15:10:35-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000033949-recommended-internet-browsers-for-excelsior 2026-08-02T20:09:36-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000033951-locating-study-documents-in-excelsior 2026-11-08T11:28:51-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000034372-excelsior-user-registration-instructions-troubleshooting 2026-10-23T16:03:03-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000039975-viewing-the-status-of-a-study-submission 2026-11-08T11:30:28-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000051448-viewing-an-eligibility-report-in-excelsior 2026-11-08T11:48:31-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000055856-excelsior-v3-5-3 2018-10-02T15:34:37-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000055861-excelsior-v3-5-2 2018-10-02T15:51:25-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000055870-excelsior-v3-5-4 2019-10-08T08:42:33-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000059871-excelsior-v3-6-0 2019-01-23T17:24:04-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000059901-certification-manual- 2024-06-14T12:16:01-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000059902-upload-manual 2026-11-09T12:41:17-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000059903-query-manual- 2021-09-12T13:00:54-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000060759-firewall-exceptions-for-excelsior 2026-08-26T14:27:00-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000062277-imagenet-6-exporting-fa-with-timing 2019-06-19T09:19:09-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000062307-zipping-files-for-upload 2026-11-08T11:29:39-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000065473-excelsior-v3-7-0 2019-06-20T09:45:24-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000068788-excelsior-v3-7-2 2019-10-10T14:35:52-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000070951-excelsior-v3-8-0-general-release-notes 2019-12-26T19:03:40-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000070952-excelsior-participant-management-manual 2026-11-09T11:29:16-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000071203-overview-of-subjects-page 2026-11-08T11:30:11-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000072327-excelsior-v3-8-1 2020-02-09T14:18:26-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000073053-new-equipment-certification-request 2022-09-19T09:52:02-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000073973-excelsior-v3-8-2 2020-03-24T15:41:09-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000077449-excelsior-v3-9-0 2020-07-09T22:02:06-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000077984-excelsior-v3-9-1 2020-08-10T18:12:56-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000079049-excelsior-v3-9-2 2020-08-31T09:46:09-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000080383-excelsior-3-9-2-patch 2020-09-25T17:17:51-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000083790-excelsior-v3-10-0 2021-01-07T17:34:32-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000084415-excelsior-v3-10-1 2021-06-03T13:12:58-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000084743-preclinical-v3-10-1-release-notes 2021-02-12T20:40:57-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000086501-excelsior-3-10-2 2021-04-25T18:30:41-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000087776-excelsior-v3-10-3 2021-06-15T15:48:02-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000089990-excelsior-v4-0-0-release-notes 2021-09-12T08:49:37-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000090300-excelsior-v4-0-1-release-notes 2021-09-26T15:55:11-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000090301-excelsior-v4-1-0-release-notes 2021-09-26T16:15:21-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000091193-excelsior-v4-2-0-release-notes 2021-10-31T11:29:29-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000096253-excelsior-v4-3-0-release-notes 2022-09-29T09:02:42-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000096803-excelsior-v4-4-0-release-notes 2022-09-29T09:04:26-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000096915-excelsior-v4-4-1-release-notes 2022-09-29T09:05:01-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000097202-excelsior-v4-4-2-release-notes 2022-11-08T09:01:37-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000097228-upload-error-file-type-not-supported 2026-10-30T17:27:46-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000097229-upload-error-uploading-failed 2026-10-30T17:17:40-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000098111-excelsior-v4-5-0-release-notes 2022-11-04T16:00:09-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100403-excelsior-v5-1-0-release-notes 2023-03-20T09:50:17-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100730-excelsior-v5-1-1-release-notes 2023-04-12T09:32:23-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100771-excelsior-v5-1-2-release-notes 2023-04-12T09:32:09-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100986-preclinical-v5-1-2-release-notes 2023-05-01T11:47:48-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000100987-excelsior-troubleshooting-missing-left-side-tabs 2026-10-23T17:34:01-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000101446-excelsior-certification-overview 2023-05-30T11:58:51-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000101893-excelsior-v5-2-0-release-notes 2023-06-29T14:14:49-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000102081-excelsior-v5-3-0-release-notes 2023-07-14T12:31:13-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000102581-excelsior-v5-4-0-release-notes 2023-08-17T18:37:32-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000102699-excelsior-v5-4-1-release-notes 2023-08-25T17:27:01-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000102841-preclinical-v5-4-0-release-notes 2023-09-07T15:42:57-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000104561-mobile-app-user-manual 2026-11-09T12:34:46-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000104890-excelsior-v5-5-0-release-notes 2024-02-29T10:02:19-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105205-excelsior-v5-5-1-release-notes 2024-03-22T13:26:53-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105313-how-to-respond-to-queries 2024-04-05T14:34:01-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105316-how-to-upload-exams-to-a-timepoint 2024-04-05T15:41:33-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105317-how-to-remove-incorrect-images 2024-04-05T15:49:49-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105318-how-to-mark-a-timepoint-as-not-done- 2024-04-05T16:05:37-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105319-how-to-create-subjects-and-timepoints 2024-04-05T16:11:59-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105346-excelsior-notifications-subscribing-unsubscribing 2026-11-08T11:28:16-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105529-excelsior-v5-6-0-release-notes 2024-05-01T15:06:28-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105565-uploading-images-or-tests-to-excelsior 2026-11-08T12:13:50-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000105722-preclinical-v5-6-0-release-notes 2024-05-23T09:34:16-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000106115-excelsior-v5-7-0-release-notes 2024-06-20T13:38:17-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000106527-excelsior-v5-7-1-release-notes 2024-07-19T15:36:56-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000106794-preclinical-v5-7-1-release-notes 2024-08-05T14:53:17-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000107788-excelsior-v5-8-0-release-notes 2024-09-17T09:21:46-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000107897-excelsior-upload-process-overview 2024-09-27T14:32:38-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000109077-excelsior-v5-9-0-release-notes 2025-01-03T11:59:15-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000109526-optosadvance-deidentification-export 2026-05-11T10:30:09-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000109549-excelsior-v5-9-1-release-notes 2025-02-09T11:31:35-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000110084-excelsior-v5-9-2-release-notes 2025-03-20T19:12:42-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000111535-excelsior-v5-10-0-release-notes 2025-06-03T12:33:01-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000111635-surgical-videos-upload-guidance 2025-09-23T10:46:50-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112776-excelsior-preclinical-sponsor-new-user-reference 2025-08-14T11:20:15-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112797-preclinical-v5-11-0-release-notes 2025-08-15T18:28:54-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112828-excelsior-v5-11-0-release-notes 2025-08-19T17:23:25-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112917-excelsior-5-11-0-hotfix-release-notes 2025-08-26T17:02:15-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112958-optos-serial-number-location 2025-08-28T15:34:37-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112959-icare-maia-serial-number-location 2025-08-28T15:34:30-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112960-haag-streit-octopus-900-serial-number-location 2025-08-28T15:34:13-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112961-haag-streit-slit-lamp-serial-number-location 2025-08-28T15:34:20-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112962-canon-serial-number-location 2025-08-28T15:33:41-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112963-zeiss-cirrus-serial-number-location 2025-08-28T15:35:18-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112964-zeiss-ff450-serial-number-location 2025-08-28T15:35:25-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112965-topcon-fundus-camera-serial-number-location 2025-08-28T15:35:01-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112966-topcon-oct-serial-number-location 2025-08-28T15:35:07-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112967-topcon-slit-lamp-serial-number-location 2025-08-28T15:35:12-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000112984-excelsior-5-11-1-general-release-notes 2025-08-30T16:04:41-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000113080-excelsior-5-11-1-hotfix-general-release-notes 2025-09-05T17:25:35-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000114195-excelsior-5-12-0-general-release-notes 2025-10-08T16:39:01-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000114435-preclinical-v5-12-0-release-notes 2025-10-14T12:55:13-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000114447-excelsior-5-12-0-general-release-notes-version-1-1 2025-10-14T13:56:15-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000115011-excelsior-5-12-1-general-release-notes 2025-10-30T15:25:37-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000116159-excelsior-5-13-0-general-release-notes 2025-12-08T10:14:08-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000116247-excelsior-5-13-0-general-release-notes-v1-1 2025-12-11T09:57:49-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000116428-excelsior-5-13-0-hotfix-general-release-notes 2025-12-17T21:19:37-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000116574-preclinical-v5-13-0-release-notes 2026-01-08T17:55:15-05:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000117129-excelsior-5-14-0-0-general-release-notes 2026-03-12T20:58:35-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000117516-excelsior-5-14-1-0-general-release-notes 2026-04-02T17:06:23-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000118518-excelsior-5-14-2-0-general-release-notes 2026-06-10T15:34:45-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000119122-excelsior-5-14-3-0-general-release-notes 2026-07-02T13:24:18-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000119231-excelsior-5-14-3-1-general-release-notes 2026-07-13T21:56:20-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000119627-excelsior-5-15-0-0-general-release-notes 2026-08-14T16:54:00-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000119827-excelsior-5-15-0-1 2026-08-28T12:15:29-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000119866-excelsior-5-15-1-0-general-release-notes 2026-09-02T17:21:22-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000119884-excelsior-5-15-1-0-release-notes 2026-09-04T17:38:49-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000120606-excelsior-5-16-0-0-general-release-notes 2026-10-13T15:08:54-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000120773-excelsior-5-16-1-0-general-release-notes 2026-10-27T17:38:58-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000120816-excelsior-5-16-1-0-general-release-notes 2026-10-30T11:37:40-04:00 always 0.512 https://meritcro.freshdesk.com/support/solutions/articles/13000120918-excelsior-5-16-1-1-general-release-notes 2026-11-06T16:33:08-05:00 always 0.512